Your order will be promptly completed 2-7 days after your order has been placed. Our timely completion policies remain the same, however due to the global pandemic and increased shipping volumes with mail and parcel delivery; expect some shipping delays.
WHERE WE SHIP
Zenchies currently ships to:
- The United States
LOCAL PICK-UP: WINNIPEG, MB
Free local pick-up is available in Winnipeg, Manitoba at Bob and Page. If you chose this option at checkout, further instructions regarding pickup will be sent in an email. Please note that the salon is temporarily closed due to recent restrictions, and management will only be there within a reduced hour schedule.
ESTIMATED DELIVERY TIMES
Zenchies will ship generally within 2-7 days after your order is placed. Delivery times provided are estimated and are not guaranteed. An email confirmation is sent when your order is on its way. Orders shipped within Canada are handled by Canada Post.
Shipping in Canada can take up to 10 business days however due to circumstances out of our control, processing times can be longer. We appreciate your patience! We may not notify you in the case of a processing delay caused by unexpected circumstances beyond our control, as we will be processing your order as quickly as possible.
Once you receive your shipment confirmation email, arrival times typically range from the following:
Standard shipping: 2-10 business days
Standard shipping with tracking: 2-10 business days
Express shipping (includes tracking): 1-3 business days
Standard shipping: 7-14 business days
Standard shipping with tracking: 7-14 business days
Standard shipping: 7 days – 1 month. Transit times vary for each country.
Standard shipping with tracking: 7 days – 1 month. Transit times vary for each country.
Tracking is available at an additional cost. A tracking number will be provided on orders that purchase additional tracking at checkout.
Zenchie orders placed through standard shipping without a tracking number are shipped via Canada Post letter mail to keep the cost of postage low as possible for our valued customers!
Tracking is provided on Zenchie Clip orders with no additional cost; and are shipped via Canada Post parcel.
CUSTOMS, DUTIES, & TAXES
International packages shipping to locations outside of Canada may be subject to customs, duties and taxes as your order passes through customs. These charges are determined by the destination country, the shipment value and the contents of the shipment.
Customs, import duties, and taxes outside of Canada are the buyer’s responsibility and are not included in the item price or shipping cost. Please check with your country’s customs office to determine what these additional costs will be prior to purchases. Please be aware that you may be required to pay applicable customs, duties and taxes before or upon delivery of your shipment.
Contact us for any questions.